The current business environment for banking and financial institutions is characterized by the need to aggressively manage costs and risks, while continuing to innovate, by developing new products and services.

Our expertise across the banking and financial services industry helps you manage risk, comply with regulations, enhance product features and manage business transformation challenges—while reducing costs.

Our proposition in managing business processes goes beyond the transactional benefits of labor arbitrage. We focus on delivering business impact to our customers by bringing to bear our deep technology and domain expertise to all our BPO engagements. Our differentiated approach has created significant value for our banking and capital markets clients as illustrated by the following:

Streamlining the investor on-boarding and cash-management functions using automated BPM workflows for a leading asset manager

Mining and analyzing structured and unstructured data to deliver distinctive equity research insights Reducing the incidence of merchant fraud in the credit card industry, using predictive analytics Services Across Banking and Capital-Market Segments

Capital Markets

Investment Banking: Research, Order Management, Position Keeping, Risk Management, Post-Trade Processing, Clearing and Settlement, Reconciliations, Reference Data Management, and Asset Servicing
Investment Management: Private Banking, Account Management, Portfolio Management, Fund Accounting & Administration, Valuations & NAV Calculations, Investor Operations, and Investor Accounting & Reporting
Securities Services: Back-Office for Debt, Equity & Structured products, Record Keeping, Reporting Services, Corporate Actions, Securities Lending, Reconciliations, and Brokerage & Fees

Banking

Retail Banking: Reconciliations, Account Opening & Maintenance, Financial Accounting, Customer Service, Management Accounting & Reporting, Payment Processing, Lock-Box Services, Deposit Administration, and Trust Services
Credit Cards: Card Analytics, Fraud Detection, Application Processing, Data Management & Reporting, Customer Service, Merchant Processing, Charge-Backs & Dispute Management, and Risk Management
Consumer Lending: Loan Origination, Underwriting Support, Closing & Post Closing, Loan Servicing, Secondary Marketing, Payment Processing, Loan Modifications, and Default Loan Servicing & MIS