Business Banking and Finance

Suppliers Directory


The current business environment for banking and financial institutions is characterized by the need to aggressively manage costs and risks, while continuing to innovate, by developing new products and services.

Our expertise across the banking and financial services industry helps you manage risk, comply with regulations, enhance product features and manage business transformation challenges—while reducing costs.

Our proposition in managing business processes goes beyond the transactional benefits of labor arbitrage. We focus on delivering business impact to our customers by bringing to bear our deep technology and domain expertise to all our BPO engagements. Our differentiated approach has created significant value for our banking and capital markets clients as illustrated by the following:

Streamlining the investor on-boarding and cash-management functions using automated BPM workflows for a leading asset manager

Mining and analyzing structured and unstructured data to deliver distinctive equity research insights Reducing the incidence of merchant fraud in the credit card industry, using predictive analytics Services Across Banking and Capital-Market Segments

Capital Markets:

Investment Banking: Research, Order Management, Position Keeping, Risk Management, Post-Trade Processing, Clearing and Settlement, Reconciliations, Reference Data Management, and Asset Servicing Investment Management: Private Banking, Account Management, Portfolio Management, Fund Accounting & Administration, Valuations & NAV Calculations, Investor Operations, and Investor Accounting & Reporting Securities Services: Back-Office for Debt, Equity & Structured products, Record Keeping, Reporting Services, Corporate Actions, Securities Lending, Reconciliations, and Brokerage & Fees


Retail Banking: Reconciliations, Account Opening & Maintenance, Financial Accounting, Customer Service, Management Accounting & Reporting, Payment Processing, Lock-Box Services, Deposit Administration, and Trust Services Credit Cards: Card Analytics, Fraud Detection, Application Processing, Data Management & Reporting, Customer Service, Merchant Processing, Charge-Backs & Dispute Management, and Risk Management Consumer Lending: Loan Origination, Underwriting Support, Closing & Post Closing, Loan Servicing, Secondary Marketing, Payment Processing, Loan Modifications, and Default Loan Servicing & MIS

What is Finance?

Finance is a broad term that describes activities associated with banking, leverage or debt, credit, capital markets, money, and investments. Basically, finance represents money management and the process of acquiring needed funds. Finance also encompasses the oversight, creation, and study of money, banking, credit, investments, assets, and liabilities that make up financial systems.

Many of the basic concepts in finance originate from micro and macroeconomic theories. One of the most fundamental theories is the time value of money, which essentially states that a dollar today is worth more than a dollar in the future.

Since individuals, businesses, and government entities all need funding to operate, the finance field includes three main sub-categories: personal finance, corporate finance, and public (government) finance.

Personal Finance:

Financial planning involves analyzing the current financial position of individuals to formulate strategies for future needs within financial constraints. Personal finance is specific to every individual's situation and activity; therefore, financial strategies depend largely on the person's earnings, living requirements, goals, and desires.

Corporate Finance:

Corporate finance refers to the financial activities related to running a corporation, usually with a division or department set up to oversee the financial activities.

Public Finance:

Public finance includes tax, spending, budgeting, and debt issuance policies that affect how a government pays for the services it provides to the public.

Business Banking and Finance