EPABX is an abbreviation that stands for Electronic Private Automatic Branch Exchange. It comes under the category of business phone systems which serve a business environment. Multi-line connections can be made through a single telephonic connection. It is an office equipment of immense use for telephonic connectivity with extensions of a single phone line. It can be rented from office equipment suppliers too.
Business Phone System for Office Communication:
EPABX has proven to be of immense use in communicating within office, making routine work simpler. It can be defined as a switching system for calls that enables both internal as well as external switching functions in an organization. Typically up to 10,000 subscribers can be accommodated by a single EPABX system.
Sharing of Resources:
Within an office set up, the employees can share phone lines. Several extensions may be connected to a single phone line, thus reducing the overall phone expenses. In case of external calls, they may be routed from a single incoming mode and directed to the respective extension number from there.
The EPABX system is totally programmable. It facilitates complex installation procedures and other integrated requirements for communication.
With the growth of the company and the communication needs, the basic network of business phone system can also be expanded easily without much hassle.
Occupies Compact Space:
The physical hub of an EPABX system is low profile and does not require large space to be accommodated. Hence space constraints are not an issue.
Range of Functions:
EPABX as a business phone system possesses a versatile range of functions. The numerous tasks that can be performed by EPABX are listed below.
Helps in Internal Communication:
A basic PBX System can help in creating a perfect inter communication Solution for your business.With a PBX system the call would be routed internally with no need to go outside the building.
Easy Control of calls:
Digital and IP phone systems can provide a receptionist feature that allows all the incoming calls to land on one number. Even during a outgoing call, there would be incoming call notification.
Top benefit of using a PBX phone system is that you don't have to employ a receptionist to answer calls. You could have probably called a company and heard the "auto attendant" instructions directing you to dial a particular number for a specific service – that was a PBX system.
PBX phone systems saves logs of all incoming, Missed and outgoing calls. Being able to see how many incoming calls your business received is a feature that most digital and IP PBX System posses. These can be viewed through system IP address or through separate softwares depending on brands.
Web based configuration:
An IP PBX can be programmed via a web-based configuration interface or a GUI, which makes it easy to maintain your phone system. Also it helps service providers to clear errors or issue with remote support as it’s web based.
Increase customer support & productivity:
PBX system helps in increasing customer support which in turn increases your company productivity. Latest PBX systems features also helps businesses to intergrate there softwares with PBX Systems.